Privacy Policy
1. Introduction
West Edge Exterior Ltd. ("we," "us," or "our") is committed to protecting your personal information. This Privacy Policy describes how we collect, use, and share information when you visit our website or contact us about our services.
2. Information We Collect
We may collect the following types of information:
- Name, email address, and phone number when you submit a contact or inquiry form
- Information you voluntarily provide when requesting an estimate or service
- Usage data such as pages visited and browser type (collected automatically)
3. How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and provide requested services
- Send project updates, service confirmations, and estimate follow-ups
- Send promotional communications if you have opted in to receive them
- Improve our website and services
4. SMS Communications
If you opt in to receive SMS messages from us, message frequency varies up to 4 messages per month. Message and data rates may apply. You can opt out at any time by replying STOP. For help, reply HELP. See our SMS Program page for full details.
5. Sharing of Information
We do not sell or rent your personal information to third parties. We may share your information with trusted service providers who assist us in operating our business, subject to confidentiality agreements.
6. Data Retention
We retain your personal information for as long as necessary to provide our services and comply with our legal obligations. You may request deletion of your data by contacting us.
7. Your Rights
You have the right to access, correct, or delete your personal information. To exercise these rights, please contact us at [email protected] or call +1 (587) 737-3300.
8. Contact Us
If you have any questions about this Privacy Policy, please contact:
West Edge Exterior Ltd.
420-10325 Bonaventure Drive SE, Calgary, AB, T2J 7E4, Canada
Email: [email protected]
Phone: +1 (587) 737-3300